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Our Details

Company Name: Calfam Services Limited (Sugar Craft is our trading name)


Our registered Office:
Sugar Craft
Triq Tas-Sisla,

Swatar Birkirkara

BKR 4157


Contact Details: Tel: 2099 4275
Overseas: 00356 2099 4275

Privacy & Safety

The Company is fully committed to upholding its Privacy Policy. Providing the
Company with your personal information is an act of trust; an act that is taken very seriously in the way that the Company operates. This privacy policy aims to give you information on how the Company collects and processes your personal data through your use of this website, including any data you may provide through this website when you, for example, sign up to our newsletter, purchase a product or service, takepart in a competition, contact us. Information is also provided on how to change or de-activate your data.


We keep our privacy policy under regular review. This Privacy Policy was last updated on February 2019. The Company strives to be fully compliant with all applicable data protection legislation in the Malta including the Malta GDPR and the Data Protection Act 2019.
 

It is important that the personal data we hold about you is accurate and current.
Please keep us informed if your personal data changes during your relationship with us – where you have an account on our website, you can update your personal data online. Alternatively, please contact our DPO on the details provided below. It is also important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Information we may collect from you

Personal data, or personal information, means any information about an individual
from which that person can be identified. It does not include data where the identity
has been removed (anonymous data).


We may collect, use, store, transfer and process the following data about you which
we have grouped together as follows:
 
·       Identity Data includes [first name, maiden name, last name, username or similar
identifier, marital status, title, date of birth and gender].

​

·       Contact Data includes [billing address, delivery address, email address and
telephone numbers].


·       Financial Data includes [bank account and payment card details].


·       Transaction Data includes [details about payments to and from you and other
details of products and services you have purchased fro
m us].


·       Technical Data includes internet protocol (IP) address, your login data, browser
type and version, time zone setting and location, page response times, download
errors, browser plug-in types and versions, operating system and platform, and other
technology on the devices you use to access this website.


·       Profile Data includes [your username and password, purchases or orders made
by you, your interests, preferences, feedback and survey responses, information about
your visit, including the full Uniform Resource Locators (URL) clickstream to, through
and from our site (including date and time); products you viewed or searched for,
length of visits to certain pages, page interaction (such as scrolling, clicks and
mouse-overs), and methods used to browse away from the page.


·       Usage Data includes [information about how you use our website, products and
services].


·       Marketing and Communications Data includes [your preferences in receiving
marketing from us and our third parties and your communication preferences].


·       We also collect, use, and share Aggregated Data such as statistical or
demographic data for any purpose. Aggregated Data could be derived from your
personal data but is not considered personal data in law as this data will not directly
or indirectly reveal your identity. For example, we may aggregate your Usage Data to
calculate the percentage of users accessing a specific website feature. However, if we
combine or connect Aggregated Data with your personal data so that it can directly
or indirectly identify you, we treat the combined data as personal data which will be
used in accordance with this privacy policy.


·       We do not collect any Special Categories of Personal Data about you (this
includes details about your race or ethnicity, religious or philosophical beliefs, sex life,
sexual orientation, political opinions, trade union membership, information about your
health, and genetic and biometric data). Nor do we collect any information about
criminal convictions and offenses.
 
Where we need to collect personal data by law, or under the terms of a contract we
have with you, and you fail to provide that data when requested, we may not be able

to perform the contract we have or are trying to enter into with you (for example, to
provide you with goods). In this case, we may have to cancel a product or service you
have with us but we will notify you if this is the case at the time.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payment

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